Starthilfe - digital dabei
Challenge
Digitalization makes many things easier for us. At the same time, however, it is becoming increasingly difficult for those who are not digital natives to stay up to date or even get a foothold in the digital world. This can lead to a divide between younger people and seniors, making communication between the two groups more difficult. To minimize this potential gap, the State Institute for Communications launched a learning app called "Starthilfe - Digital dabei". This app is designed to make things easier for people who are not very familiar with digital tools. The app demonstrates how to navigate the digital world in a playful and easy-to-understand way, thereby removing the fear of making mistakes.

Solution
Animations are used to effectively demonstrate the simplicity and structure of the app. The actors represent the app's target audience and highlight its core objectives: learning progress, security, and fun. The narrator then clarifies the goals and functions of the app, creating a sense of familiarity through their voice. Furthermore, authenticity and trust are established by letting the users speak for themselves. The hopeful music ensures that viewers are emotionally engaged and reinforces the app's purpose.
In the product film for the learning app, it is shown in practice, demonstrating how it helps older individuals. The actors use the app in the video and express their satisfaction with the user interface. To provide insight into the app's structure, the product film also includes screen recordings, proving how playful and simple the app is designed to be.















